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Support
Out Intern did this, so if a question is missing, he will be in trouble…
Support
Our Intern did this, so if a question is missing, he will be in trouble…
Getting Started
What platforms is Neqtr available on?
Neqtr is currently available on the Apple App Store and the Google Play Store.
How do I create an account?
On the Login Page, tap “Sign Up” and fill in your First Name, Last Name, Email and Password.
Do I need to verify my Email Address?
Yes! We will send you a verification email just to make sure it’s you. To use your account, you MUST verify your Email Address.
Creating Neqtr (aka Digital Business Card)
How do I create my first Neqtr?
Tap the "+ New Neqtr" button on the My Neqtr Screen, and then pick a layout and fill in your information. Once you have filled in all the information and selected a logo/image for your Neqtr, tap “Create Neqtr” at the bottom of the page. Boom! All done!
How do I connect my Social Media Accounts?
For Facebook, Instagram, and Twitter: please use your Accounts Username/Handle. For LinkedIn, you will need to copy and paste your entire Profile/Page URL.
How do I add an Image/ Logo?
When you go to fill out the information you would like shown your Neqtr, at the top of the screen there is a square with a "+" icon. Tap that and you will be able to take a picture or select one from your Phone’s Camera Roll. You may need to adjust the image for sizing and space.
Best size for Image/Logo?
We recommend using a 500 x 500 image size. May need to adjust.
How do I add a PDF to my Neqtr?
First you will need to make sure the PDF is saved on your phone. For Apple and Android, make sure the PDF is saved in the Files App. When creating a Neqtr, Tap Attach and it will connect to those Apps for you to select a PDF. Make sure to give your PDF a name so people can see what it is when you share your Neqtr with them!
PDF Size Limit?
15MB Maximum Upload for each PDF.
How much Neqtr can I create?
As much as you would like! We have no restrictions or paid fees for creating additional Neqtr (aka Digital Business cards)!
Sharing your Neqtr
How do I share my Neqtr via QR Code?
Can anyone scan my QR Code?
Yes! Even people that don’t have the Neqtr App will be able to scan your Neqtr QR Code and save it to their contacts! Tap the Neqtr you would like to share and the QR Code will be revealed!
Is it better for them to scan the QR Code with the Neqtr App?
Absolutely! If the other person has the Neqtr App, they can save your Neqtr and all its information to 2 places. It will be saved in our App and their Phone’s Contacts App. This allows for more assurance and saves the information in 2 places instead of 1!
Can I Airdrop my Neqtr?
Yes! On the QR Code Screen there is a button called “Share Link,” tap that and you will be able to share your Neqtr via Airdrop!
Can anyone receive my Neqtr link?
Yes! Anyone with a web browser and internet can view your Neqtr link. It’s basically a website for your digital business card!
Saving other People’s Neqtr
Using the Neqtr App’s Scanner?
Tap the Scan Button in the bottom middle of the App’s Screen. Once you have scanned a Neqtr QR Code you will be prompted to Save the Contact and Add it to a group if you would like. After that, the Neqtr will be saved in the My Contact section of our App and if you go look, it will also be in your Phone’s Contacts App!
Using the Phone's Camera?
Open the Camera and scan a Neqtr QR Code. Tap the pop-up Link and you will be taken to a website. Think of it as a website for your digital business card. Once there, tap the “Add to Contacts” button and it will pop-up with your Phone’s Contacts App. Scroll down and tap “Create New Contact.” Boom! It’s done!
Other Questions
How do I delete my Account and Data?
Tap the Settings Icon in the right corner, and you will find a button that says “Delete Account.” Once your account is deleted, all your data will be deleted too! Please don’t delete your account, we will miss you!
Where can I find your App’s Privacy Policy and User Agreements?
In the App’s Settings Screen or here on our website at the bottom of the page.
Need more Support?
Please feel free to contact us anytime if you have any questions or concerns regarding our App. Our Support Team is top notch, much better than Spectrum's (Ya, we went there)!
